Krasimira Koparanska

• Analysis of client requirements and translation to the development team • Understanding of the business needs and communication with the development team • On/Off site communication with customers • Support project planning • Regular reporting

- requirements gathering & analysis - software configuration & maintenance: product built and test, identification of causes of software problems (at product or data level), amendments - managing client relationships: main point of day to day client contact of development issues during a project, meet with clients to present results and conclusions in both written and verbal form, communicate effectively with team members to enable them to manage client expectations