Kirstin Uhlenbrock

 Leading Collection Workflow Management Project for Europe  Capturing, documenting and analysis of current business processes  Validation of collection tool implementation in 12 European countries against stated business benefits and best practices  New collection tool version roll out-> data validation, functionality testing, user training  Phase II roll out to 8 further European countries  Validating Bad Debt Model  Structuring Credit Management  Designing KPI reports for OtC