Kavipriya Ramasamy

• Directly responsible for ensuring production order processing between multiple systems in the JBA Applications supported for the ERP system • Doing the daily assigned tickets and solving issues based on priority level within Service Level Agreement (SLA) deadline • Trouble-shooting the production issues by identifying the root cause and providing solution for the issues • Development and maintenance of all technical documentation • Maintained and Monitored scheduled batch JOBS

• Participated in all phases of Software development life cycle of projects (SDLC) including design, development and Integration Testing • Written Technical Design documents in existing and new Modules • Developed Programs using Data Structures, Arrays, Subfiles, Embedded SQL, Procedures and Modules and bounded using Binding Directories and Service Programs in IBM iSeries. • Debugged RPG Programs to find defects and data flow between components • Written and executed Component Testing

• Performed Regression, Integration and System testing • Executed testing on Front-end and Back-end Application • Carried out the testing by using White-box and Black-box test techniques • Evaluated and documented actual results against expected results • Involved in preparation of Test Conditions, Test Cases & Test Data and executing the same • Involved in defect reporting & tracking and sending the investigation report to the clients • Reviewed the documents done by colleagues