Katherine Payne

Assisted the V.P./Business Development in the coordination of fund raising, business development and any other projects developed within the business development department. Created and distributed invoices, expense reports and correspondence, as well as, collect, track and disburse cash receipts and payables within the development department. Successfully handled all communications with current and prospective sponsors/partners, Directors, Trustees, members, vendors, and in-house staff. Coordinated mee

Received requests from department managers to recruit for current vacancies for assigned jobs; assisted in the preparation of the weekly position announcements of vacancies. Evaluated, screened, and interviewed applicants for current vacancies, assigned jobs and made referrals of qualified applicants to department managers and/or supervisors. Searched employee files and furnished information to authorized persons. Responsible for processing a variety of reports including payroll reports. Performed b

Responsible for assisting the company’s staffing and planning functions, in regards to recruitment, screening, and selection of candidates and providing assistance to a staff of recruiters. Directly and indirectly assisted in sourcing candidates for open positions. Responsible for the coordination of all new hire orientations and processing the new hire paperwork. Communicated information in regards to general HR and office issues (payroll, benefits, others as needed) to prospective and new employees.

Oversaw the management of workstations and equipment on a network for multiple sites, installed, removed, and maintained inventory including workstations, monitors and other network equipment via Remedy trouble tickets. Utilized Remedy ticketing system to monitor SLAs. Provided customer support at a Tier 2 level of operation which included the correction of issues with corrupt and local and roaming profiles, solving various windows application issues along with other common user problems that arise usi

Managed the Lucent and Access Multipoint Conferencing Units, programmed and operated the Polycom VTC systems, operated the PictureTel VTC systems. Patched the different VTC networks to conference rooms capable of non-agency VTC's and established video cascade plans in support of launches, town meetings and other special-request VTC's. Worked the VTC help desk to troubleshoot operations problems network wide, schedule point-to-point and multipoint Video Teleconferences for various classified networks, Pr

Completed training course of applications of basic LAN/WAN Administration. Applied this knowledge and understanding of information systems products and services to assist users with application problems in Microsoft Office Suites including Word, Excel, PowerPoint, Access and others, analyzed customer problems including basic connectivity and resolved users issues with NT accounts and Mail group management. Utilized Remedy Ticketing software to record all customer support activities and track activity. R