Judy Brendel

Berufserfahrung von Judy Brendel

• Bis heute 5 Jahre und 10 Monate, seit Sep. 2018

  Teamlead Kundencenter

  AIDA Cruises

  - Responsible for 22 direct reportings / team members - Responsible and driving approx. +1Mio sales volume / month - Project Lead for several high level projects (as planning, implementation and documention for AI assisted Sales/Management Software to 600+ employees) - Inauguratiomal Management of two ship new launches - training tracking & organisation for 600+ employees - Quality Control & Management

• 3 Jahre und 11 Monate, Nov. 2014 - Sep. 2018

  Mitarbeiterin Kundencenter

  AIDA Cruises

  Neustart im Landbetrieb meines Kreuzfahrtunternehmens - Expertise im Gästekontakt - Kalt/Warmakquise - Eskalationsmanagement

• 1 Jahr und 7 Monate, Feb. 2013 - Aug. 2014

  Front Office Manager

  AIDA Cruises

  Weltweite Kreuzfahrt Team Lead Front Office Team - 5 direct reports - high level administrative tasks - clearance of ship for departure/arrival in ports - high level contact / interaction with local authorities - customer management / care - budget responsiblility +50k - administrational responsibility for 2500 guests - responsible for training organisation and rotational planning of Front Office Team

• 11 Monate, März 2012 - Jan. 2013

  Rezeptionistin

  andel's by Vienna House Berlin

  Front Office - Customer Care - Administrative Work - Accounting - warm Sales

• 7 Monate, Juli 2011 - Jan. 2012

  Mitarbeiterin Restaurant

  AIDA Cruises

  AIDAcara - Weltweite Seefahrt

• 3 Jahre und 1 Monat, Aug. 2008 - Aug. 2011

  Ausbildung Hotelfachfrau

  Maritim Hotels

  Grade: 1,0 Aktivitäten und Verbände: Graduated with Award "Best Apprentice of the year 2011 Berlin/Brandenburg" with honours