Johannes Hennekeuser

Responsible for management of operations and personnel of the software company Strategic and operational planning and financial management of the company Senior stakeholder management of key customers, suppliers and partners Implementation of major central projects Preparation and conduction of board of directors and client council meetings Operational implementation of resolutions of the board of directors

Digitalization is disrupting business models. As a technology enthusiast I see the opportunities but also the challenges which are not technical but in changing people and organizations. I am a manager who inspires for performance and who moves organizations. As a passionate triathlete who prepares with a structured training plan and paces himself with his smartwatch, I know how to adapt to unforeseen changes, demonstrate perseverance when it gets tough, and push out boundaries to cross the finish-line.

Built up service and support organization while at the same time providing client-tailored operations services for the Swiss mobile payment solution. - Head of the service, support and application mgmt. with revenues of CHF 15m annually and responsibility for software maintenance and IT operations for internal and external clients - Member of the executive board with responsibility for strategy, market development, operations, and mgmt of a team of 40 professionals and 80 SLAs for external clients

Designed, implemented and ran a central ITIL-aligned support organization globally for all business banking applications, incl. process and organizational design, transformation, global operation and governance. Responsible for production support globally (~1'200 applications) and management of 250 personnel and a budget of CHF 60m p.a.

Established professional software engineering unit and made global B2B core-banking interface highly reliable. Planned and managed stability project, including steering of a global governance. Enabled the bank’s outsourcing plans by putting in place a synthetic test and development environment. Management of a team of 80 internal and external, partially off-shored software engineers

Combined isolated security initiatives for the Swiss bank into one engineering unit and delivered several security enhancement projects for the bank’s internal and external systems, thereby solving multiple audit issues and ensuring FINMA compliance. Management of a business unit of 60 internal and external security specialists and project managers, and steering of several company-wide strategic security projects

Co-managed a strategic organizational change project to reorganize 1'200 systems engineering and IT production employees, and successfully managed divisional software budget of CHF 100m. Chief of Staff and deputy department head for system engineering, responsible for finance, controlling, vendor management, contracting, quality management, process and project management, including management of a staff of 30

Business and Operations Manager responsible for professional service revenues of USD 17m per year, delivered by 60 infrastructure and project management service professionals Sales management, offering, contracting of services, margin management, steering of key projects, and management of customer relations

Designed, built-up and successfully delivered a new services portfolio based on digitizing and transforming HR using web technologies and process redesign. Managed several business transformation projects digitalizing external clients. Engagement Manager of various client projects; duties included client relationship and project management, staff supervision of up to 10 professionals, and project content work in business transformation

Development and global roll-out of a web-based HR self-service system for SAP that digitalized process flows and significantly reduced process cycle time, improved process quality and increased customer satisfaction Managed the front-end design and development team of an HTML/Java-based HR transaction and workflow system for SAP

Banking und Finanzen

International Management

International Finance & Internet Business

General Management

Betriebsinformatik/Operations IT