Johanna Lieb

Berufserfahrung von Johanna Lieb

• Bis heute 1 Jahr und 5 Monate, seit Feb. 2023

  Business Developer & Account Manager

  Crowdfarming

  - Multilingual advice and support for private customers (DE, EN, ES) - Customer support for various segments to enhance customer experience (orders, logistics, general enquiries, problem solving) - Community Management (Facebook, Instagram, Twitter) - Translation work for content on the web, app or social media

• 2 Jahre, Sep. 2021 - Aug. 2023

  Customer Service Representative

  Crowdfarming

  - Sales for the DACH sector - Professional support of commercial customers - Management of invoices and orders - Translation work for content on the web, app and social media

• 2 Jahre und 1 Monat, Aug. 2019 - Aug. 2021

  Customer Service Representative

  Jaguar Land Rover Austria GmbH

  - Management of Customer Service Inbox - Administration of retailer requests - Inbound and Outbound calls - Road-Side-Assistance - Dealing with customer’s inquiries