Jofrijon Samudra
Angestellt, Paiza Reception Concierge (Supervisor), Venetian Macao Resort Hotel
Cotai, Macao
Werdegang
Berufserfahrung von Jofrijon Samudra
Bis heute 17 Jahre, seit Juli 2007
Paiza Reception Concierge (Supervisor)
Venetian Macao Resort Hotel
- Process the check-in and check-out processes - Answer guest inquiries - Anticipate guests' needs, respond promptly and acknowledge all guests - Resolve guest complaints
- Check and Monitor Due Out rooms status - Control room inventory assigning rooms to incoming individuals and groups where required. Liaise with Housekeeping to ensure they are adequately briefed on which suites are required and when - Review guest ledger balances on a daily basis
7 Monate, Dez. 2004 - Juni 2005
F&B Trainee Chef de Rang
Hicks Brasserie & Juliana Fine Dining Restaurant in Cotswold House (England)
- Greeting and seating guests - Serving food and wine - Taking orders, billing and assisting in other departments when required - Monitor and maintain cleanliness, sanitation and organization of assigned work areas
6 Monate, Juli 2004 - Dez. 2004
Kitchen Assistant Trainee
Oriental Kitchen in Noel Arms Hotel (England)
- Produce the assigned cuisines or work according to the pre-determined menus and recipes of the day as well as the sanitation standards. - Participate in the preparation of food items. Perform all preparations such as cooking, stirring, deep-frying and garnishing, etc - Maintain kitchen stock
7 Monate, Jan. 2004 - Juli 2004
F&B Supervisor (Scholarship)
Student Dining Hall in IMI hotel management
- Ensure food and beverage items are set in proper quality and quantities (Mise en Place) - Handle complaints and comments of students and deal with unexpected situations - Supervise, mentor, train and evaluate other servers performance
Ausbildung von Jofrijon Samudra
3 Jahre, Jan. 2003 - Dez. 2005
Hospitality
IMI Hotel Management Institute Luzern, Switzerland
Sprachen
Englisch
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