João Renato Prim
Angestellt, Change Manager, Senior
Blumenau, Brasilien
Werdegang
Berufserfahrung von João Renato Prim
Bis heute 10 Jahre und 4 Monate, seit März 2014
Change Manager
Senior
- Change and Configuration management on a large Cloud Envoirement; - Continual improvement based on ITIL and ISO9000; - Information Security Compliance for Cloud Computing; - Preccess Design; - IT Governance focused on Cloud Computing based on CobiT; Clients: Accor Hotels, Seculus, Symrise, and others.
5 Monate, Sep. 2013 - Jan. 2014
IT Consultant
Open UX
- Technical Support: Data Protector, Linux, VMWare, Windows; - Critical Environment Monitoring; - KPI reports. Clients: ABBC, Cecred, Philips, Brandili, Tuper, Unimed, and others.
1 Jahr, Aug. 2012 - Juli 2013
IT Analyst
Mercosul Comercial e Industrial
- Proccess Design based on ITIL and ISO/IEC27002; - Infrastructure Management; - Change Management; - Helpdesk.
2 Jahre und 2 Monate, Jan. 2010 - Feb. 2012
IT Support Specialist
T-Systems do Brasil
- Critical Environment Monitoring; - Procedures and Documentation; Multilingual Callcenter (english, german and spanish) to: Volkswagen, Bentley and MAN.
4 Jahre, Jan. 2006 - Dez. 2009
Owner
JSPrim Bebidas
- Costs and resources.
Ausbildung von João Renato Prim
1 Jahr und 9 Monate, Juni 2014 - Feb. 2016
Quality Management
SOCIESC
ISO 9000, ISO 9001, Lean Manufacturing, Lean IT, Project Management, Metrics
3 Jahre und 2 Monate, Feb. 2011 - März 2014
Informatics
UNIASSELVI
2 Jahre, Jan. 2004 - Dez. 2005
Telecomunications
CEDUPHH
Sprachen
Portugiesisch
Muttersprache
Englisch
Gut
Deutsch
Grundlagen
Spanisch
Grundlagen