Jiban Kumar Ray

Summit is the leading end-to-end IT infrastructure service provider. Developed an excel-based-KPI Engine to track Revenue Collection against sales and billing, which improved monthly collection 87% to 97%. 1) Leading the smart building solutions project of Airport Village of Dhaka. 2) Supporting business strategy with market study and slides. 3) Daily tracking of Revenue collection, reporting, and helping in data-driven strategies. 4) Reconciliation of the collection among Sales, Billing and Finance dept.

QUBEE provides broadband wireless access to the internet. Led 25 members team and improved network coverage and capacity by 17% network redesign. 1) LTE, WiMAX, and WiFi network planning, coverage, and quality improvement. 2) Manage network operations and process development. 3) KPI and user data analysis to find abnormality and resolution. 4) Data Analysis – business and network financial, technology budget etc. 5) Deal with critical complaints and maintain relationships with key clients.

AWCC is the leading mobile operator of Afghanistan, leased and operated by Telephone Systems International-USA. Perform project coordinator role for the new 3G deployment of AWCC. I was awarded the best employee for the network upgrade project. 1) Design radio frequency, increase network coverage, capacity, and quality. 2) Network KPI analysis, fault identification and resolution. 3) Develop and implement innovative work processes. 4) Business needs analysis and deal with cross-functional projects.

I worked for Huawei Technologies, a global ICT infrastructure provider and other sub-contractor companies. 1) Telecom network equipment installation and configuration. 2) RF Planning and drive test data collection, log file analysis etc. 3) Network performance optimization and team lead during different projects. 4) Cause evaluation of abnormal KPIs and process the rectification. 5) Network Parameter Audit, Quality Audit, and Advance features testing. 6) Reporting, Documentation, database maintaining