James Harvey

Berufserfahrung von James Harvey

• Bis heute 13 Jahre und 3 Monate, seit Apr. 2011

  Organisational Development Consultant

  South West Water

  I work as part of the Organisational Development team, which is a specialised change management team. We work with project teams and functional departments to implement change management initiatives and deliver business-critical change programmes. My biggest challenge to date has been employee engagement with change initiatives. My particular areas of responsibility are Process Mapping and Work Instructions.

• 3 Jahre und 1 Monat, Apr. 2008 - Apr. 2011

  Meter Reading & Technology Team Leader

  South West Water

  In the Meter Reading Team, I was responsible for the management of scheduled reading cycles and work allocation, performance management for 50 staff and the setting up and monitoring of AMR/AMI trial sites. Some of my key achievements were achieving yearly OFWAT targets, building the company’s Smart strategy and creating an innovative performance reporting framework.

• 6 Jahre und 6 Monate, Nov. 2001 - Apr. 2008

  Metering Analyst

  South West Water

  I provided IT support to the Metering department, creating Visual Basic Applications, reports and web-based applications to make processes and procedures more efficient.

• 6 Monate, Juni 2001 - Nov. 2001

  Procurement Analyst

  South West Water

• 3 Jahre und 3 Monate, Apr. 1998 - Juni 2001

  Meter Reading Planner

  South West Water

• 3 Jahre und 1 Monat, Apr. 1995 - Apr. 1998

  Meter Reading Systems Operator

  South West Water

• 2 Jahre und 10 Monate, Juli 1992 - Apr. 1995

  Junior Clerk

  South West Water