Jai Kaloura
Bis 2023, Product Manager, NatWest Group
London, Vereinigtes Königreich
Über mich
I am an experienced Product Leader with a strong track record of driving innovation and success in digital product development across diverse global markets, I am dedicated to leveraging my expertise in end-to-end product lifecycle management, user-centric design, and agile methodologies to deliver exceptional user experiences that drive business growth and transformation. My commitment to data-driven decision-making, market trend insights, and a passion for harnessing emerging technologies positions me to excel in leading cross-functional teams and aligning products with market needs.
Werdegang
Berufserfahrung von Jai Kaloura
1 Jahr und 1 Monat, Dez. 2022 - Dez. 2023
Product Manager
NatWest Group
• Key stakeholder in a large FCA-regulated Consumer Duty programme implementation, responsible for product strategy, analysing product features and product design (UI/UX) to make sure user-centred principles are applied in product design in accordance with the FCA guidelines to ensure exceptional customer outcomes. • Leading the development and integration of the SWIFT GPI feature, which will reduce customer inquiries and complaints on payments by 40% and increase customer engagement and satisfaction. Lead
Sprachen
Englisch
Fließend