Ionut Marian

Prepare the test strategy for the device customization in accordance with the global device road-map Create a Device roadmap based on the Global device roadmap together with Terminals Prepare a Test Strategy for the Device Customization process Ensure that the test Strategy is correctly followed Identify and report all product specific issue that risk the launch of customized devices Coordinate the Device Customization testing Assess, assign and follow up on the specific Customization defects

Manage the projects from QA perspective Prepare meetings to make sure that the QA dependent milestones are reached Prepare and manage QA support for the Operating Countries involved in the project Create Test Strategy and ensure testing deliverables are considered in project work plans Act as a liaison with the teams involved, in order to ensure an efficient ticket resolution process Implement and support the test process, policies, procedures and best practice

Create and execute test cases based on given documentation Create and follow up on defects identified during the test phase Ensure that the defects have the required information in order to be fixed as soon as possible Lease with Dev. And Operations teams to ensure the fixes are delivered and tested Ensure that the product quality gate criteria was met Ensure that the customer experience is consistent across tested platforms

Plan and manage the sales process - Prepare and sign contracts with customers - Manage the delivery of the agreed services to the customer and ensure that all the involved parties are always aligned and in agreement with the project plan - Assist the customer until the fulfillment of the contract and collect feedback

- Plan and run the sales process for the company’s products and services - Coordinate and ensure the availability of the necessary resources for delivery - Ensure that the agreed products and services are delivered in the agreed timelines - Reporting of project progress to customers and internal management - Prepare and sign the contracts with the customers - Assist the customer until the fulfillment of the contract

- Describe and sell products and services to existing and potential customers with the purpose of achieving the store’s sales target; - Give daily reports about sales and other activities - Make sure the store has the necessary products for its own activity and for the Direct Sales Department - Report stock situation to the Store Manager, Central Warehouse and Financial Department

- Process customer requests and complaints in a polite and professional manner in order to be able to solve all aspects that are within my competency; - Cooperate with the customers that request to cancel their contracts. This implies to understand the customer’s position and find solutions to keep him as a customer and to serve company interests. - Identify and understand customers’ communication needs in order to suggest and sell products or services that fit those needs