ISABEL TOME BARBA
Bis 2020, Operations Coordinator, Intrum
Cologne, Deutschland
Über mich
Experienced Operations Coordinator with some booking agent experience. Due to my professional career linked to direct dealings with customers and suppliers, I have had the opportunity to develop my communication, organizational and teamwork skills. I am a motivated professional with a proven record of generating and building relationships, managing projects from concept to completion. Skilled in participating in cross-functional teams, making critical decisions during challenges. Comfortable with change, expect the best but plan for the worst, adaptable, intellectual curious, creative with an ability to work independently. The last few years I decided to devote myself to my daughter. My Tourism degree gave me knowledge of IT tools such as word processing software, macroeconomics and microeconomics, accounting (financial statements, accounting method and cycle), quality management tools (measurement of service quality, decision making and management control in tourism companies.
Werdegang
Berufserfahrung von ISABEL TOME BARBA
- Unpaid debt collection management. - Focal point with foreign delegations. - Management and leadership of the assigned teams (37 agents). - Definition of contract strategies. - Collaboration with the legal department.
4 Monate, Aug. 2007 - Nov. 2007
Booking agent
TIJE S.A
Addressed hotel reservations, excursions and transfers abroad made by Globalia group companies.
3 Monate, März 2007 - Mai 2007
receptionist
HOTEL VICTORIA 4
Receptionist in a centrally located three-star hotel in Madrid.
10 Monate, Dez. 2005 - Sep. 2006
Booking agent
Grupo Transhotel
Conducted booking tasks in the national booking department.
4 Monate, Dez. 2004 - März 2005
Booking Agent
AIR EUROPA S.A
Sprachen
Spanisch
Muttersprache
Englisch
Fließend