Hubert Pelle

Angestellt, Sr Director Services&Operations, Ciena Communications

Boulogne Bt, Frankreich

Fähigkeiten und Kenntnisse

Services Operations- Services Sales- Crisis Mana
Telecommunications- DWDM
SDH- Project delivery- Nantes
Pays de loire- English speaking- French speaking

Werdegang

Berufserfahrung von Hubert Pelle

  • Bis heute 17 Jahre und 6 Monate, seit 2007

    Sr Director Services&Operations

    Ciena Communications

    - Coordination of regional operational resources, - Overall owner of the annual revenues business plan execution. - Responsible for CEA projects execution from PO to revenues reporting to Corporation - Responsible for CEA projects services margin and margins recovery - Develop Services Partners strategy within CEA, including selection process - Responsible for Customer Support Excellence -customer’s satisfaction issues mgt - Define annual services sales business plan - Strategic contracts nego

  • 2005 - 2007

    SERVICES SALES MANAGER, CEMEA

    ciena

    - Develop Services Sales strategy with bid managers, Account Managers and VP Services for t1, t2 and t3 tenders - Services risks analysis and mitigation plan for new geo. - Responsible for Services Sales targets (Deployment, Maintenance, Training and Professional Services) for CEMEA - Responsible for Maintenance contract negotiations and renewal for EMEA - Coordination of Services portfolio trainings to CEMEA accounts managers and directors

  • 2000 - 2005

    SENIOR PROGRAM MANAGER EMEA

    Ciena Limited

    - Overall responsibilities of projects management for Continental Europe based customers, including the following duties * Establishment of project budget, planning, project specification and day to day project management implementation activities. * project organisation, process and roles within the project team * Revenues and Margins reporting to Corporation * Escalation path to operational issues * Coordination between different inner services entities

  • 1997 - 2000

    PRODUCT VALIDATION ENGINEER

    GTS EBONE HERMES

    - First DWDM supplier introduction in GTS pan-European network - Solution type approval, including test plan validation, resolution of anomalies, introduction of new features - Validation of operational procedures - Coordination of services migration

  • 1996 - 1997

    Technical Support Engineer

    Photonetics (GN Nettest)

    - France market: Lead engineer in charge of Photokinetics/York product line maintenance, supporting Alcatel/Corning optic fibers manufacturing plants, on call for emergency interventions. - International market (US/APAC): Lead engineer for Photonetics products line, including on-site and remote repair, maintenance contract renewals. Customers reference: ATT, NTT, NORTEL, JDSU, CIENA.

Ausbildung von Hubert Pelle

  • 1992 - 1994

    ENSI Caen - France

    Opto-Electronique & Microelectronics

  • 1989 - 1992

    Université de Bretagne Occidentale

    Mathematics & Physics

Sprachen

  • Französisch

    Muttersprache

  • Englisch

    Fließend

Interessen

Sports Fan CrossCountry

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