Hassan Mostafa

• Audit systems and assess their outcomes. • Manage & Troubleshooting & maintenance All issues (Computers, printers, servers, network devices) in all branches. • Continuous search for the latest IT programs that affect the efficiency of work and help achieve higher performance levels. • Preparation of emergency plans and continuity and follow-up implementation • Manage information technology and computer systems

• Manage information technology and computer systems • Plan, organize, control and evaluate the operations of information systems and electronic data processing (EDP) • Handle annual budget and ensure cost effectiveness • Training employees, communicating job expectations and appraising their performance • Design, develop, implement and coordinate systems, policies and procedures

• Ensure security of data, network access and backup systems • Preserve assets, information security and control structures • Identify problematic areas and implement strategic solutions in time • Implementing and configuration CCTV Cam • Configuration Router and Switch Cisco. • Configured Outlook Mail (SMTP, POP3, IMAP) • Configured PPX System. • Configured & Installing Finger Print, All Attendance Machine.

• Establishing network and routing configuration and switching configuration. • Handling & maintaining network computer system & the communications. • Use mailing and manage engine as ticketing system to receive issues • Customize the folders security in the sharing server • Create and edit domain OU, users and groups • Create folder and give permissions to users on fileserver

• Create and Edit Domain OU, Users and groups • Participated in complete system builds, upgrades, migrations, deployments. • Implemented security policy and virus protection. • Responsible for creating, testing PC images using Acronis and Ghost.

• Work on all operating systems and in government companies and private companies • Mange the server backup and file server. • Modify configurations, utilities, software default settings, etc. • troubleshooting all computer problem and fixed • Follow up of 12 companies and carry out maintenance of all computers. Troubleshooting Some ISA System Problems. • Customize the folders security in the sharing serve

• Support TE-Data ADSL Offers. • Responding quickly to their requests. • Being attentive to their needs • Listening carefully to what they have to say. • Troubleshoot with customer and solve internet problem, land line, ADSL, SDSL.