Hani ALJOUBRANI

VIPs IT Support – OMV – Borealis AG ( WIPRO -OMV Project). CEO & CFO IT Support (On-Site/Remote), Vienna Windows 10/11: Imaging, BitLocker, BSOD, troubleshooting Microsoft Intune: MDM, MAM Microsoft 365: Outlook, Word, Excel, SharePoint, Teams Basic Network skills VPN setup Printer configuration ServiceNow Ticketing CMDB: IT Asset Management AV Systems: MS Teams Rooms, Logitech, Smart Boards, Webex HP Devices: Laptops, Desktops, Monitors, Printers, Docking Stations

Support for all Austrian employees Manage Active Directory, MIM, Azure AD Handle workplace/cloud incidents Internet user support Ensure SLA compliance Collaborate with Data Center and Network teams Backup, Exchange, Patch management Manage Android/iPhone devices Install/support hardware/software (PCs, mobile devices, printers) IT asset lifecycle and warehouse management Process support requests (phone, email, on-site, ticketing)

• Design and production of graphic elements (image and video material for blog posts. • Production of an image video. • Social media marketing, conception, and strategy. • Organization and implementation of social media campaigns. • Social media monitoring of the YouTube and Facebook channels. • Design and production of offline marketing materials. • Content filling of Various websites.

• Zusammenarbeit mit Lieferanten • Vermittlung von Lieferungen • Koordinierung mit diversen Abteilungen • Abstimmung der Produktionspläne

• Weiterverfolgung der Frachtlieferungen • Ausstellung der Versandbescheinigungen • Verantwortlich für das Archivsystem

• Check programming scenarios. • Enhance the interface windows for accounting software programs • Design Scenarios for new programs.

• Führungsverantwortung für 7 Mitarbeiter • Erstellung eines 5- Jahres Business Plans für die Firma • Marketing Planung, Kataloggestaltung, Logo Designs & PR • Inventur und Office Management

Faculty of Management