Granit Sahiti
Angestellt, Teamleader Project Management (Suisse Romande), Swisscom Health AG
Zürich, Schweiz
Werdegang
Berufserfahrung von Granit Sahiti
Bis heute 7 Jahre und 3 Monate, seit Apr. 2017
Teamleader Project Management (Suisse Romande)
Swisscom Health AG
10 Monate, Juni 2016 - März 2017
Project and Training Manager
Swisscom Health AG
Formation des utilisateurs à l'outil curaPrax Intégration des nouveaux clients curaPrax Gestion des projets d'intégration/migrationi à l'outil curaPrax
1 Jahr und 5 Monate, Jan. 2015 - Mai 2016
COO – Responsable des opérations, support et vente
JOBEO SA
° Gestion et organisation du support et des ventes ° Développement du marché annonceurs pour la Suisse romande (prospection et vente) et gestion des grands comptes clients ° Mise en place des processus récurrents de support aux annonceurs ° Participation aux décisions stratégiques de l’entreprise
9 Monate, Juli 2013 - März 2014
Customer Service Manager
rightSprint SA
° Customer service and customer support procedures management ° Management of internal and external trainings about the application (web training and on site) ° Coordination of rightSprint marketplace prototype project with an external partner in Barcelona (regular trips on site) ° Management and coordination of dedicated outsourced testing teams (in SCRUM methodology)
2 Jahre und 9 Monate, Okt. 2010 - Juni 2013
Customer Service Executive
rightSprint SA
° Customer management and customer support procedures establishment ° Definition, implementation and test of a complete online back-office system ° Training of the application (web training and on site) / Online customer print documents reproduction for démonstration
9 Monate, Apr. 2009 - Dez. 2009
Content coordinator
iJobU SA
° Coordination of internal and external communication ° Monitoring of customers and partners ° Création of technical specification and wireframes ° Management of the outsourced development teams (India and Mauritius) ° Working to the integration of SugarCRM ° Validation of all new releases and new functionalities
1 Jahr und 3 Monate, Jan. 2008 - März 2009
Customer Service Executive / Business Analyste
MFG.com
° Customer Service Executive in charge of the German speaking market ° Business Analyste for SRM / Sourcing Software on the product management team ° Account Analyst in direct support of the CFO (monitoring of sales and payments)
1 Jahr und 5 Monate, Aug. 2006 - Dez. 2007
Webpublisher
iomedia
Trainee for my professional commercial maturity as a web developer and web project manager ° Websites creation project management ° Contact new customers for new websites creation ° Websites development with php/mysqul, xml, css
Sprachen
Englisch
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