Giulio IANNAZZO

- ride shotgun to internal and channel go to market teams, providing technical sales support - guide customers through the execution of high profile product evaluations using in-depth knowledge of Atlassian Enterprise tool set and industry best practices - act as a feedback funnel to the product management teams, offering insights and recommendations gathered from customer interactions.

- Strategic advisor for Enterprise Solutions for Business Process Management - Team leadership, development and management, guiding the DocuShare Solution Architects, Solution Delivery and Solution Development teams. - Architecture of advanced solutions. - Customer relationship management including direct management of large/complex projects and programs.

- Support the Sales team in the delivery and implementation of ECM and BPM solutions and offerings - Design solutions based on customer requirements and create and deliver solid business cases - Capture and share best-practice knowledge amongst the solution architect community

- Delivery team management (12 people) - Business Process enterprise solution architecture consulting - Presale support, requirements analysis, scoping, sizing and costing - Key customer account management (customer satisfaction, escalation management)