George Tarasenkov
Bis 2021, Incident Manager, T-Systems RUS
Saint Petersburg, Russische Föderation
Werdegang
Berufserfahrung von George Tarasenkov
- App Migration to Cloud - Automation deploy via GitLab - Supporting projects’ pipelines and infrastructure. - Solving incidents. - Automation Delivery of App updates to the environments. - Handling of incoming requests and monitoring notifications. etc.
2 Jahre und 10 Monate, Mai 2018 - Feb. 2021
Incident Manager
T-Systems RUS
- Investigation and address incidents of service interruption and take steps to re-initiate service - Communication with PM Team, BA from Germany, with Dev Team and another IT Teams in the Projects about the issues on Prod and Test environments - Work with the log files on Production servers and on the Test environments - Work with the test data for Incident investigation - Communication with the B2B partners about the Jira tickets
1 Jahr und 3 Monate, März 2017 - Mai 2018
Technical Support Engineer
British American Tobacco International
• Address incidents of service interruption and take steps to re-initiate service or properly escalate. • Assign permission, setup user's profiles, update information, maintain online subscription renewal, explain online and mobile Apps and features, issue refunds, password resets etc. • Minor repairs PCs, office and other equipment, deploying OS images to production from a flash-card
7 Monate, Aug. 2017 - Feb. 2018
IT Project Leader
British American Tobacco International
Win10 update (new build) providing to the EndUsers. Communication with Regional IT Team and Global IT Team; Coordination of departments of deployment and development for making changes for end users; Coordination of batch deployment to end machines; Approving changes of packages of Win10 file-system; Approving changes of msi-packages of remote access software; Building usb drives and scripts for remote users. Testing Scripts (batch and powershell) create and tasting with global Team.
5 Monate, Apr. 2016 - Aug. 2016
Linux Engineer
RusBITech
Sprachen
Russisch
Muttersprache
Englisch
Gut
Deutsch
Grundlagen
Spanisch
Grundlagen