Garegin Ayvazyan

Berufserfahrung von Garegin Ayvazyan

• Bis heute 5 Jahre und 11 Monate, seit Aug. 2018

  DevOps | CKA{D} | AWS | Azure | Oracle

  Optym Armenia

  VCS: Git, Bitbucket, Github CI/CD: TeamCity, Jenkins, Octopus, GitLab Orchestration: Docker stack, Vagrant, Kubernetes, Helm, Ansible, Terraform Cloud: CloudFoundry, AWS, Azure, Oracle, Yandex Messaging systems: Kafka, rabbitmq Database: Oracle, Postgres, Mongo Artifact repository: Jfrog, Nesus Package manager: maven, npm Logging and monitoring: Grafana, Nagios, Zabbix, Loki, Promtail, Fluentbit Technologies: Spring Cloud, microservices Scripting: Bash

• 2 Jahre und 2 Monate, Aug. 2015 - Sep. 2017

  OSS/BSS, P&S development senior engineer

  Ucom LLC

  - Design, configure and integrate the provisioning and activation system; - Design, configure and integrate the usage mediation system (Cisco CSG2 and UNIX charging modules), and charging and policy control systems; - Design, configure and implement operational support systems for the integrated BSS/OSS system; - Provide guidance to test teams (network integration tests, interoperability tests and feature acceptance tests); - Perform maintenance activities; - Provide recommendations on implementation.

• 3 Jahre und 5 Monate, Apr. 2012 - Aug. 2015

  Internet and Multimedia Engineer

  Orange Armenia

  - Develop/implement new Internet/Multimedia projects/services based on provided requirements, perform User acceptance tests, - Operate and support IP mediation systems for provisioning, management, charging and billing based on Cisco CSG2 and UNIX charging modules; - Technical negotiation, implementation and management of different projects with external vendors, - PCRF configuration and support,

• 1 Jahr und 4 Monate, Jan. 2011 - Apr. 2012

  Troubleshooting specialist

  Orange Armenia

  - analyze and solve different issues/troubles/problems - investigate and escalate bugs related to whole network/system to relevant departments - consult call center coordinators for escalating different issues - make periodic troubleshooting trainings for call center agents - follow up trouble tickets and specific requests - provide possible solution for critical complaints

• 1 Jahr und 6 Monate, Nov. 2009 - Apr. 2011

  Broadband Internet Specialist

  Orange Armenia

  - provide first level technical support to customers - update customer database during customer contact - fix customer problems at first contact and transfer non-resolved problems as complaints to troubleshooting supervisor - inform customer about the complaint status and resolution - carry out satisfaction inquiry campaign established by Quality team