Federica Giani

Angestellt, Customer Success Manager (DACH), Qualtrics

Dublin, Irland

Fähigkeiten und Kenntnisse

Customer Insight
Digital
Market Research
Customer Relationship Management
Team Spirit
Project management

Werdegang

Berufserfahrung von Federica Giani

  • Bis heute 4 Jahre und 10 Monate, seit Sep. 2019

    Customer Success Manager (DACH)

    Qualtrics

  • 1 Jahr und 10 Monate, Nov. 2017 - Aug. 2019

    Senior Outbound SDR (DACH)

    Qualtrics

    I help provide organisations with the tools to collect, understand and harness the power of Experience data in real-time to improve the four key experiences within a business: Customer Experience, Employee Experience, Brand Experience & Product Experience. What we help with: - Customer Sat & NPS® Tracking - Market Research - Voice of the Customer - Customer Experience - Concept Testing - Employee Feedback - Academic Research - Brand Tracking Studies

Ausbildung von Federica Giani

  • 2014 - 2015

    Language Interpretation and Translation

    Johannes Gutenberg University of Mainz

  • 2012 - 2016

    Language Interpretation and Translation

    University for Interpreters and Translators - Altiero Spinelli

Sprachen

  • Italienisch

    Muttersprache

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Spanisch

    Gut

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