Dr. Falk Brauer

Bis 2018, Head of Global Customer Success and Consulting, In Mind Cloud

Singapore, Singapur

Werdegang

Berufserfahrung von Falk Brauer

  • Bis heute 6 Jahre und 6 Monate, seit 2018

    Head of Global Pre-Sales and Center of Excellence for “Manufacturing X”

    In Mind Cloud

    SVP COE “Manufacturing X”. Manage global sales engineering and solution advisory team. Driving go-to-market and pre-sales activities via direct customer engagement, industry value engineering, digital and social campaigns and event marketing. Consulting customers on their journey to B2B end-to-end sales process digitalisation and indirect market growth by leveraging In Mind Cloud’s “Manufacturing X” platform.

  • 2016 - 2018

    Head of Global Customer Success and Consulting

    In Mind Cloud

    SVP Customer Engagement. Manage industry and technology consulting, customer success and support teams around the globe for manufacturing sales digitalization platform (Singapore, Munich, Shenzhen). Responsible for project acquisition, end-to-end project success, customer growth and full P&L of consulting business. Manage growth and digitalization strategy with strategic partners (Accenture, Itelligence, etc.) and direct customers across manufacturing industries.

  • 2014 - 2016

    Head of Technology & Cloud Operations

    In Mind Cloud

    VP Technology for manufacturing industry focused cloud sales platform (CRM, CPQ, Customer Portal, End-to-end Costing, etc.) with deep SAP ERP integration. Ramp-up platform development team, ship product to first customers, manage and deliver on solution roadmap, develop and manage infrastructure, operations team and support processes. Support business development, professional services and sales activities. Manage and resolve customer escalations

  • 2012 - 2014

    Head of R&D, Innovation Center Singapore

    SAP Asia Pte Ltd

    Set-up and manage 50+ FTE team of net new SAP Innovation Center in Singapore. Activities ranging from solution advisory over business development and technology POCs to product management and standard product delivery. Transformation from tech research to business innovation in the area of Industry 4.0, Logistics, Retail, Machine Learning and real-time Business Analytics following a pilot customer co-innovation approach. Speaker at diverse events.

  • 2010 - 2012

    Product Owner, Real-time Intelligence, SAP Next Business & Technology

    SAP AG

    » Developed break through search technology for Business Intelligence on SAP HANA. » Lead team of 10 research engineers in the role of Product Owner. » Feature, release and resource planning, planned and maintained scrum backlog. » Evaluated and adjusted strategic direction with management team and other stakeholders. » Liaised with customers for validation purposes. » Transferred results to SAP's High Performance Applications team (ships as part of their products).

  • 2006 - 2010

    Research & Innovation, Data Management and Analytics, SAP Research

    SAP AG

    Consulting and research in the area of Internet of Things, Machine Learning, Event Streams, Natural Language Processing and Database Technology. Completed 3 EU research projects, multiple SAP internal consulting projects, filled 4 patents, published 15 research papers.

  • 2003 - 2006

    Developer, Multi-Channel Portals

    T-Systems Multimedia Solutions GmbH

Ausbildung von Falk Brauer

  • Information Systems

    Hasso Plattner Institute, University of Potsdam

    PhD student

  • Media Computer Science

    Technical University of Dresden

    Distributed Systems, Database Systems, Multimedia Technologies

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Grundlagen

Interessen

Snowboard
kiting
saxophone

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