Ernst Mutke

Berufserfahrung von Ernst Mutke

• Bis heute 2 Jahre und 5 Monate, seit Feb. 2022

  What a great journey! Happily retired now with focus on family & beach vacation.

  Profound Technologies & Services

• Bis heute 8 Jahre, seit Juli 2016

  Advisory Systems Engineer - Modern Data Center - Dell EMC

  Dell GmbH

• Bis heute 8 Jahre, seit Juli 2016

  Advisory Presales Solution Architect - Core Enterprise @ Dell EMC

  Dell Technologies

• 2 Jahre und 11 Monate, Aug. 2013 - Juni 2016

  Sales Engineer

  Violin Memory

  Support company and sales to grow the Violin Memory business in Germany.

• 10 Monate, Okt. 2012 - Juli 2013

  Partner Sales & Strategic Support

  op5 GmbH, Munich, Germany

• 4 Jahre und 4 Monate, Apr. 2009 - Juli 2013

  Inhaber

  Profound Technologies & Services, Kelsterbach, Germany

• 3 Jahre und 9 Monate, Apr. 2009 - Dez. 2012

  Technical Director

  HMK Supercomputing GmbH, Kronberg/Ts., Germany

  Represent and promote new high-tech HPC Hybrid-Core computer architecture from Convey Computer Corporation, Richards, TX, USA in Germany, Austria and Switzerland.

• 1 Jahr und 1 Monat, Apr. 2008 - Apr. 2009

  Senior Systems Engineer

  Copan Systems, Frankfurt, Germany

  Pre-sales responsibility for startup company including support, training, and assistance of sales personnel and partners. Presented company & products to customers and at events and trade shows.

• 3 Jahre und 10 Monate, Juni 2004 - März 2008

  Technical Director

  HMK Computer LLC, Plano, TX USA & Frankfurt, Germany

  Responsible for all technical aspects of startup company including pre- and post-sales, product and company strategy. Delivered data migration solutions and consulting services to customers and partners.

• 3 Jahre und 2 Monate, Apr. 2001 - Mai 2004

  District Technology Manager

  Sun Microsystems, Plano, TX, USA

  Responsible for creating and managing a global technical storage software pre-sales team with the goal to provide world-wide technical sales support for all Sun storage software products.

• 3 Jahre und 10 Monate, Juli 1997 - Apr. 2001

  Director, Product & Field Marketing

  LSC Inc., Minneapolis, MN, USA

  Provided product marketing and pre-sales leadership for start-up storage software company. Managed team of SE’s, supported partners and distributors world-wide. Created papers, articles, presentations, product roadmaps, competitive analysis, technical papers & white papers.

• 3 Jahre und 1 Monat, Mai 1994 - Mai 1997

  Founder

  Ruplan Inc., Plano, TX USA

  Founder and Owner of high-tech company to provide computer technology consulting and services for Germany CAE company Ruplan in USA.

• 3 Jahre und 11 Monate, Juli 1990 - Mai 1994

  Manager, World-Wide Distributor Support

  Convex Computer Corp., Richardson, TX

  Defined, negotiated, and introduced worldwide service and support strategies. Generated service revenue of > $10M in 1st year. Established quality rating program. increased total customer satisfaction level to 95%. Resolved difficult customer situations before escalation.

• 3 Jahre und 11 Monate, Sep. 1986 - Juli 1990

  Customer Service Supervisor

  Convex Computer GmbH, Frankfurt/M, Germany

  Built team and supervised 15 post-sales support engineers for over 100 customers. Developed customer service plans & support strategies. Generated over $ 20M in service revenue in four years. Created highest ranking customer satisfaction levels in industry and effectively decreased system downtime by implementing call service center, remote diagnostic, and conducting customer surveys.