Emese Kovacs
Angestellt, Administrative Assistant, PM of the UAE to the IAEA & CTBTO
Wien, Österreich
Werdegang
Berufserfahrung von Emese Kovacs
Bis heute 9 Jahre und 11 Monate, seit Aug. 2014
Administrative Assistant
PM of the UAE to the IAEA & CTBTO
1 Jahr und 8 Monate, Jan. 2013 - Aug. 2014
Customer Service Coordinator
EMC Computer Systems Austria GmbH
• In charge of administration and technical support of EMEA installed-base • Hardware and Software configuration file analysis • Develop, drive strategies in optimizing customer satisfaction • Sales/Presales/Customer Service end-to-end process control • Responsible for database maintenance, cleanup activities • Design and analyze customer service processes, order follow up • Collaborate with departments to develop data insights to clients and partners
1 Jahr und 11 Monate, März 2011 - Jan. 2013
Verkäuferin
Blaha Gartenmöbel
• Responsible for customer service, assortment presentation • Operating the cash register, handling cash, cheques and credit/debit cards • Operate the customer data based system, delivery planning • Escalation management
3 Jahre und 6 Monate, Aug. 2008 - Jan. 2012
Promotorin
DiemOberbauer
• Responsible for conception of events, incentives, promotions and meetings • Demonstrate and explain products, methods, or services • Record and report demonstration-related information
2 Monate, Aug. 2011 - Sep. 2011
Marketing
Hewlett Packard
• Responsible for Channel CRM activities, marketing and category support • Supporting countries with FY2012 planning together with Roland Berger • Survey with involved partners to get feedback on satisfaction level as well as needed improvements • Drive needed actions, get inputs from countries, reporting • Running HP LaserJet installed-base analysis
1 Monat, Juni 2005 - Juni 2005
Office Trainee
Quando Personnel
• Prepare and manage correspondence, reports and documents • Organize and coordinate meetings • Maintain databases
Ausbildung von Emese Kovacs
6 Jahre und 1 Monat, Okt. 2006 - Okt. 2012
Betriebswirtschaftslehre
Wirtschaftsuniversität Wien
Handel und Marketing Human Resources
Sprachen
Deutsch
Fließend
Englisch
Fließend
Französisch
Grundlagen
Ungarisch
Muttersprache
Arabisch
Grundlagen