Duygu Fidan Atilla CFE

Group Audit - CAO,HR,CEO Group Audit - Supporting audits of a specific business / functional area / region with specific instructions - Supporting the audit team primarily with analytical aspects of the audit work throughout the entire audit lifecycle - Focusing on the fieldwork phase of an audit and building working knowledge of the audit methodology - Following audit findings in order to help the units to improve their processes

Compliance and Internal Control Group – Internal Control Department- Corporate and Commercial Credit Controls - Performing process audits - Determining operational and credit risks - Preparing and presenting audit reports to the Audit Board - Following audit findings in order to help the units to improve their processes

Compliance and Internal Control Group – Internal Control Department- Fraud - Processed/investigated all potential fraud cases identified - Ensured that action is taken on possible loss or fraud situations in a timely - Recommended a course of action to Manager/Supervisor based on findings analysis - Prepared thorough documentation regarding each major incident

Compliance and Internal Control Group – Internal Control Department- Branch Audit - Performing branch audits in terms of credit risk - Managing operational risk, on the annual audit plan that includes control points - Evaluating and reporting branches overall risks

İzmir Branch - Dealing with customers queries face to face, over the telephone or in writing - Serving customers at the counter - Understanding customer needs, recommending suitable products and making sales - Processing paperwork from sales, change of customer details, closure of accounts and so on - Learning about new products, services and processes