Dragan Spasojevic

Angestellt, Service Delivery Leader - IT Director, Royal Bank of Canada

Toronto, Kanada

Fähigkeiten und Kenntnisse

ITIL
Service Management
Project Management
Wealth Management
Capital Markets
ITIL Service Manager
Informationstechnologie
Client
Globalisierung
Technology
Financial Services
Service Delivery Management
Leadership
Consulting
Cross Functional Management
Cost Avoidance/ Savings
Performance Improvements
IT infrastructure planning

Werdegang

Berufserfahrung von Dragan Spasojevic

  • Bis heute 2 Jahre und 11 Monate, seit Aug. 2021

    Service Delivery Leader - IT Director

    Royal Bank of Canada

    Senior IT Manager in Global Financial Services and Technology, with proven track record of forming and leading large effective teams to consistently deliver outstanding results through focused and disciplined execution. Recognized for client focus, team leadership and effective collaboration. Responsible for the infrastructure and application delivery, as well as operational performance for the RBC Wealth Management. This includes providing strategic and tactical technical solutions.

  • 5 Jahre und 10 Monate, Nov. 2015 - Aug. 2021

    Sr. Service Delivery Manager

    Royal Bank of Canada

  • 5 Jahre und 1 Monat, Nov. 2010 - Nov. 2015

    IT Manager – Service Delivery

    Royal Bank of Canada

    Responsible for onboarding commodity trading application for Capital Market trade floor. Maintains an understanding of all major problems, issues, trends, and changes in the supported environments. Supporting Low Latency apps and server requirements. HIGHLIGHTS/KEY ACHIEVEMENTS: Improved end to end process of delivering physical servers from 3 months to 4 weeks. Onboarded WebEx Conferencing tool into RBC.

Ausbildung von Dragan Spasojevic

  • Mechanical Engineer

    University of Belgrade

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Serbian

    -

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