David McGeough
Angestellt, Support Readiness Manager, Citrix Systems
Meath, Irland
Werdegang
Berufserfahrung von David McGeough
Bis heute 15 Jahre und 3 Monate, seit Apr. 2009
Support Readiness Manager
Citrix Systems
- Manage a team of 6 Product Specialist engineers in Dublin responsible for training content development and knowledge transfer to all support engineers worldwide (400+) - Manage the readiness life cycle of a product release – from product analysis and content development to knowledge transfer. - Maintain a Project Server of all projects where each KM member is responsible for product releases within their SME area.
6 Jahre und 4 Monate, Jan. 2003 - Apr. 2009
Senior Readiness Specialist
Citrix Systems
Responsible for the development and delivery of training on Citrix Access Gateway product line and Web Interface.
1 Jahr und 4 Monate, Okt. 2001 - Jan. 2003
Enterprise Support
Citrix Systems
Specialize in Citrix web products like Web Interface/Secure Gateway/Access Gateway for our Enterprise accounts.
1 Jahr und 2 Monate, Juli 2000 - Aug. 2001
Software Developer
European Library Solutions (ELS
Development work on Amicus (3.2) client GUI in OpenROAD and development, maintenance and localisation of DLL components of the Amicus client using C++, Pro C and embedded SQL within the Windows COM architecture. Development work on Express (1.0) client and server modules in Borland JBuilder 4, Z39.50 protocol and search engine in Borland Jbuilder 4 and C/C++.
Ausbildung von David McGeough
1998 - 2002
Computer Science
Dublin City University
- Artificial Intelligence - Programming in Cobol/C++/Java More details about the degree is here http://www.computing.dcu.ie/prospective/undergraduate/ca/
Sprachen
Englisch
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