Dipl.-Ing. Christoph Gordon
Angestellt, Referent Customer Contract Management, NWSD Netzwerk Services Deutschland GmbH
Düsseldorf, Deutschland
Werdegang
Berufserfahrung von Christoph Gordon
Bis heute 5 Jahre und 6 Monate, seit Jan. 2019
Referent Customer Contract Management
NWSD Netzwerk Services Deutschland GmbH
Offer Management (From Customer Request, to Specification, to Offer, to Order, to Cash) for Managed Services and Consultancy Contract Management, Contract Change Negotiation
Bis heute 6 Jahre und 11 Monate, seit Aug. 2017
Referent Customer Contract Management
NAS Netcare Administration Services GmbH
Offer Management (From Customer Request, to Specification, to Offer, to Order, to Cash) for Managed Services and Consultancy Contract Management, Contract Change Negotiation
3 Jahre und 7 Monate, Jan. 2014 - Juli 2017
Contract Administrator
ZTE Services Deutschland GmbH
Offer Management (From Customer Request, to Specification, to Offer, to Order, to Cash) for Managed Services and Consultancy Contract Management, Contract Change Negotiation
5 Jahre und 11 Monate, Feb. 2008 - Dez. 2013
Contract Administrator
Alcatel-Lucent Network Services GmbH
Specification of: Scope of Work, Service Level, KPI, Terms and Conditions; Price Calculation; Offer presentation/negotiation; Parallel Job Jul 2010 – Jan 2012: Managing IT Subcontractor: Negotiation Up-/Dow-Scope, SLA Monitoring, Escalation Management, Budget, Financial Accountability, Cost-Benifit Analysis
6 Jahre und 1 Monat, Jan. 2002 - Jan. 2008
Team Leader
E-Plus Mobilfunk GmbH, Düsseldorf
For a team of 7 application experts (WEB/WAP Application, MAIL, Loadbalancer, Proxies, LDAP, MMSC, DIAMETER), responsible for the end customer service quality
7 Jahre und 4 Monate, Sep. 1994 - Dez. 2001
System Administrator
E-Plus Mobilfunk GmbH, Düsseldorf
Responsible for operating various TK and IT Systems: Cross Connect, Data Communication Network, Routers, Firewalls, CallCenter ACD, STP, Unified Messaging, WAP-Gateway, Loadbalancer, Webserver, Application Server, Single Sign On, Mail Server, LDAP-Server, MMSC. Skills: GSM 2G,3G,4G, X25, Frame Relay, Routing Protocolls; TCP/IP, WAP, HTTP, Diameter, SMTP, VoIP, HTML, UNIX, SQL, Perl
Ausbildung von Christoph Gordon
3 Jahre und 9 Monate, Sep. 1988 - Mai 1992
Nachrichtentechnik
Fachhochschule Niederrhein
Sprachen
Deutsch
Muttersprache
Englisch
Gut