Christian J. Arias
Angestellt, SAP Global Support Representative, SAP Argentina
Victoria, Argentinien
Werdegang
Berufserfahrung von Christian J. Arias
Bis heute 17 Jahre und 6 Monate, seit 2007
Support Consultant
SAP de Argentina
Departamento: Tecnología. Soporte y Aplicaciones, As a Support Consultant for the new CIC based in Buenos Aires my main responsibility is to provide support to clients and partners by receiving phone calls/emails (help desk and offering and collecting information about SAP´s products and services) and also to conduct/perform outbound campaigns in order to gather information to keep SAP´s records up-to-date. On weekends as Shift Officer my responsibility is to coordinate the cooperation between different lev
Bis heute
SAP Global Support Representative
SAP Argentina
2004 - 2007
Customer Service Representative
Qualfon de Argentina
Departamento: Producción - Calidad, Customer service duties included tech support issues, major credit cards maintenance as well as registration and verification, refunds, prepaid phone cards and wireless equipment and accessories sales, tracking/checking purchase orders, etc. Consistently solved problems to customers` satisfaction. Required attention to detail to recognize and deal with fraudulent CC holders. Promoted to Retention Department for preventing customers on cancelling services with the company
2001 - 2003
Asistente Administrativo
Asociación Propietarios de Talleres Automotores Zona Norte, Victoria
Departamento: Administración - Secretariado, Administrative Assistant. Asociación Propietarios de Talleres Automotores Zona Norte, Victoria, Buenos Aires (2001-2003). Answered phone calls inquiries concerning the healthcare services, etc. Performed typing, filing and other office administration duties.
Ausbildung von Christian J. Arias
1994 - 2000
Universidad JF Kennedy
Filosofia, Analisis Politico, Derecho Internacional, Teoria Politica, Teoria de Partidos Politicos. En el año 1997 (Sep. 1-6) forme parte como organizador de un Congreso de Estudiantes y Graduados de Ciencia Politica y Relaciones Internacionales. Se realizo en el Hotel Los Dos Chinos en Buenos Aires
Sprachen
Spanisch
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Englisch
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