Charles Joseph

Responsible for generating actionable insights from data and providing data driven recommendation to business leaders. Implemented logic to unstructured data to prioritize system enhancement requests which helped business leaders take better decisions. Analyzed errors data and proposed solutions to reduce errors which lead to a 30% reduction in operations errors. Build dashboards in Tableau for business leaders to understand key performance indicators to prioritize workflow.

Responsible for providing insights and recommendations to better the marketing results of online and offline campaigns of the client. The client is a leader in providing retirement solutions in the US. Promoted to Analytics Consultant in a short span of 15 months. Guided 6 member team by being a mentor and providing opportunities for the team to excel.

Primary responsibilities included preparing daily/weekly risk metrics reports for senior management, handling weekly proof and control meeting with Boston counterparts. Automated various reports in SQL which improved the efficiency of the system by 40%. Partnered with US counterparts to understand requirements and implement changes in the team.