Catalin Badita

Coordinate a team of 6 engineers in the Level 2 Operations areas (IP/MPLS, IP Security), which handles networks and nodes within IP networks of our Customers. •Operational management of team activities such as fault handling, problem management, preventive maintenance and project activities •Fault handling and corrective actions (troubleshooting, root cause analysis, reporting and improvement plan); •Preventive maintenance activities; •Participate in project activities, implementing / adapting

Manage networks and nodes within the IP domain for two network operators from Spain and other two from Sweden (routers, switches, firewalls, SGSN, GGSN, EDA 1200 solution). Interact with customer technical staff and operation managers, service engineers and other groups, within Service Delivery organization. Responsible for performing periodic routines for keeping the IP and PS networks in a healthy state. Responsible for fault handling and correcting them by investigating faults

NOC shift leader. My main attributes were: Leading a team of 3 members. Acting as a point of contact for technical issues Providing issue resolution/escalation Interacting with leads and managers in the same and other departments

Support for business customers, configuring and installing CPE equipments and offering daily maintenance of the IP network.

I joined RCS&RDS team, first as technical support operator. My job was about solving incidents occurred with residential network connection problems sent by Front Line department, calling the clients to make sure that the problem was removed and sometimes giving them advanced technical support for local configuration and security settings; Solving PPPoE connection errors Monitor acces and distribution network equipments (Switch, CMTS, Optical Nodes) Recognize the cause of e-mail accounts related errors

Digital Signal Processing

Network and Software for Telecomunication