Caroline Schüler Canale

Participant of the German Chancellor Fellowship program at the Alexander Von Humboldt Foundation with the research Internationalization between Karlsruhe and the State of Santa Catarina (Brazil) through technical cooperation for the improvement of R&D of industries from both regions. Based at Karlsruhe - Germany - Developing the research with the advising of IHK - KIT and TechnologieRegion Karlsruhe.

Development and implementation of a new approach for the Customer Success (CS) area; Project developed with Docplanner Group Poland; Model of the new approach for Latin America market (Chile and Mexico); Flowchart and pilot project of three months; Client approach and after care; Data analytics; Challenges for decrease of Churning rates;

Project manager with the Industry federation for the strategies of InvesteSC; Attraction international investment - FDI Specialist; Tax incentive reports focus on automotive and IT sector; Reception of foreign authorities like Ambassadors or economic consul; Organization of governmental agendas and international missions for the participants; Data analysis for new investments and tax rates; Strategies for FDI with priority sectors;

Attraction international investment - FDI Specialist Consultant and direct adviser to the Secretary of State; Reports related to international economy, foreign trade and commercial defense; Promotion of companies from Santa Catarina in international fairs; Negotiation of new markets policies for companies based in the region; Informative speeches about the economics and profile of the state;  International cooperation for technology transfer;

Financial area: Sales orders; Analyze customer records and include new customers in the system; Generate invoice output and file the orders and invoices; Control payments and daily reports for administration control; Direct contact with the banks and resolve the issues linked to it; Foreign trade and market prospecting: Prospection of new markets for product purchase and distribution;

Nationalization of imported products; Updates follow; trade process in SISCOMEX and other activities; International and marine freight payments; Identification of expense codes and deposits for payment; Submission of vouchers; Compensation of advance payments; Direct contact with shipowners; Registration in the PROTHEUS /

Selection of exchange students with interest in internship abroad; Head Hunting for volunteers who could travel and work outside; Selective processes; “Raising” in the system; “Matching” the vacancies in the system; Explanatory speech; Help in finding a place to work or voluntary according to the student's curriculum.