Bogdan Talpoş

• Experience working on BW/4HANA implementation projects (data modeling, construction of data flows, custom ABAP routines, troubleshooting, user acceptance tests) • Construction of PowerBI dashboards • Data extraction & analysis

• Technical consulting on implementation projects for travel expense software • Concept design for digital solutions in coordination with the customer • Support in setting up the interfaces between SAP and online booking engines (e.g., Amadeus cytric) • Accompany and advise the client through all the different project stages: scope definition, data gathering, custom features, user acceptance tests, error analysis, hypercare

• SAP support project for a renowned sports car manufacturer based in Stuttgart, Germany. • 2nd & 3rd level support for SAP MM and IM (Supply Chain Management) • Ticket-based, error investigation and correction • Create process documentation

Activities in the SAP MM / SD environment: • Responsible for optimizing the inventory reporting process • Error investigation and correction in the hypercare phase • Perform SAP trainings for employees • Perform necessary changes to the master data Activities in the SAP BW environment: • Development of customer-specific BW reports • Presentation of proposed solutions at management level • Data selection, validation and processing • Mass data testing, regression testing, UAT • Process documentation

Location: on-site (Heidelberg, Germany) • Software migration project • On-site packaging preparation and post-processing services for clients • Identify, preserve and collect valuable information regarding software configuration and installation • Coordinate and support customers during User Acceptance Tests • Used tools: AdminStudio, InstallShield, App-V 5, System Center 2012 Configuration Manager (SCCM) on Windows Server 2012 R2

Location: Bucharest, Romania • First and second level support for EA employees • Create and manage accounts and permissions (in AD, Exchange, Cisco, etc.) • Troubleshoot software problems • Used tools: SCCM, Exchange Console, Active Directory,

Location: Bucharest, Romania • First Level Support for employees, dealing with all IT-related issues • Software install, repair and maintenance through remote control (Windows & Office products, networking, other software) • Used tools: SCCM, IBM Tivoli, Active Directory, SAP, ARS Remedy

Location: Bucharest, Romania • Process incoming requests for special pricing (verifying if minimum requirements are met) • Active participation in improving process for Austria by adapting the workflow and by mitigating issues • Selected to be the Office Key User for my department • Used tools: Oracle Siebel CRM, Eclipse, MS Office