Bogdan Andreyko

Full product life-cycle management: planning, business and technical requirements, business case analysis, implementation, product launch, sales and technical support Elicitation requirement(Interview, observation, brainstorming, document analysis) Preparing and approval System Requirement Specification, Technical Solution Alternative of implementation discussion (with expert) Project scheduling and tracking the performance time-bound Perform integration and acceptance testing

• IT Helpdesk support engineer • Operating System Deployment with WDS • Daily support of corporate users • HP Open View Service Desk administrator • IT Helpdesk system administrator of 800+ PCs (windows XP/Vista) corporate network. • Corporate users support and troubleshooting of operating system, basic office applications, office printers, scanners, faxes.

• new equipment and software testing and localization • maintenance work of project • organization and handling of work in repair of equipment • organization and carrying-out of new equipment introduction • technical consultation of regional representatives, clients