Ing. Asma Hemmati

• Designing, Developing, & delivering cloud native architectures and applications. • Active participation in restructuring of company worldwide backbone network by leveraging Aviatrix and aws transit gateway • Developing and supporting automation, Infrustructure-as-Code and immutable infrastructure model • Evaluation and implementation of some applications’ authentication flow through OIDC protocol by leveraging aws cognito and Azure AD

Active participation in migrating company’s web application from on-premise infrastructure to aws cloud including: • Developing and automation of AWS core services prior migration with aws CloudFormation and gitlab CI/CD pipelines (I.e., Amazon ECS, Fargate, ALB, Route53, RDS DB, Kinesis etc.) • Set up cloudwatch dashboards and alarms and notification triggers by using AWS Lambda, SNS etc. • Set up gitlab runners on EC2 instances through AWS autoscaling group

• Administration and support of cloud and on-premises infrastructure • automation and deployment of system configurations and applications with Ansible • Collaborating with developers to make sure new environments meet their requirements and conform to best practice • Routine application ‘s maintenance tasks

• Administration, configuration and maintenance of physical and virtual network and servers (Linux) • Administration and maintenance of employees’ PCs with Linux and windows OS • Administration and configuration of different network systems including Switches, Firewall, VPN, backup ...

Offer technical solutions based on costumer network requirements and cooperate with R&D to provide the best solution • Offered product feature to MTN-Irancell as costumer: Migrating Ericsson Charging System to version 16

• Application Management and Linux Administration of VAS Servers including installation, configuration and upgrade of software and hardware infrastructure, Back up, clustering and fail over strategies deployment (24 RBT Servers and 12 SMSC Servers) • Fault management within Service Level Agreement, analysis the root cause and performance enhancement through collaboration with R&D • Provide analytical report for system capability enhancement

• Introducing new features and improvements on the existing VAS platforms • Planning of new products/services according to Marketing/Business requirements • Controlling the design and implementation of platforms supplied by vendors

• 24x7 operational support and preventive maintenance of VAS messaging platforms include SMSC, MMSC & WAP content delivery • Fault management within defined SLA, analysis and investigation • Root cause analysis and identification of solutions to problems • VAS Services KPI/ Performance management • Configuration management, implementation and testing • Provide analytical report for system capability enhancement

Monitoring of Value Added Services platforms functionality and KPI including SMSC, MMSC, IVR, VMS, MCA, USSD &… via various Raise ticket in Huawei MOS7100 ticketing system in case of VAS network fault observation First line maintenance of some services link USSD, MCA & … Follow up some costumer complain issues like SMS or MSS complains … Follow up major issues with Back Office engineer to solve the problem within the SLA time

Monitoring of costumer network’s BSS equipment including BSCs and BTSs and raise ticket in ticketing system in case of failure detection Following up issues with field engineer BO or FLM