Ardi Zeneli
Freiberuflich, CRM Consultat & Technical PM, Simply Consulting ApS
Tiranë, Albanien
Werdegang
Berufserfahrung von Ardi Zeneli
Bis heute 6 Jahre und 2 Monate, seit Mai 2018
CRM Consultat & Technical PM
Simply Consulting ApS
• Customer Relationship Manager Consultant • Interaction with other areas including Training, Development and Sales team • Writing accurate and comprehensive business requirements and technical documents which details the objectives, scope and business requirements of the customers • Estimating the completion of tickets and acquiring the customers approval
Bis heute 9 Jahre und 6 Monate, seit Jan. 2015
Freelancer
Freelancer & Upwork
4 Jahre und 2 Monate, Juli 2014 - Aug. 2018
CRM Consultant
StudioSynthesis Srl & Evolutivo
• Act as the main contact person with our customers from the beginning to the project’s closure • Install and configure CRM solutions including portal, views, workflows, reports etc • Technical assistance related to CRM software, Database or other related services • Quality assuring the final delivered solution based on the pre set requirements • Writing and maintaining project documentation within project management tools • Generating monthly performance reports on projects and team members
Ausbildung von Ardi Zeneli
3 Jahre und 1 Monat, Okt. 2012 - Okt. 2015
Computer Sciences
University of Tirana - Faculty of Natural Sciences
Sprachen
Englisch
Fließend
Italienisch
Fließend