Ana Arandjelovic

Bis 2017, Head of Customer Service, i-surance AG

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Customer Service
Team Management
Training & Coaching
Mentoring
Project Management
negotiation skills
organisational skills
problem solving skills
Teamwork
Customer Satisfaction Management
MS Office
German language
Project
teamwork capable
Performance Management

Werdegang

Berufserfahrung von Ana Arandjelovic

  • Bis heute 5 Jahre und 9 Monate, seit Okt. 2018

    Senior coach Sales & Marketing in Social Media

    Concentrix Germany

  • 2017 - 2017

    Head of Customer Service

    i-surance AG

  • 2016 - 2017

    Senior Team Leader

    Booking.com

  • 2014 - 2016

    Team Leader

    Booking.com

  • 2012 - 2014

    Senior Customer Service Executive

    Booking.com

  • 2010 - 2012

    Customer Service Agent

    Booking.com

Ausbildung von Ana Arandjelovic

  • 2003 - 2008

    International Media and Entertainment Management

    InHolland University

  • 2002 - 2003

    Music theory

    Conservatorium van Amsterdam

Sprachen

  • Deutsch

    Gut

  • Niederländisch

    Fließend

  • Englisch

    Fließend

  • SerbianCroatian

    -

Interessen

Fitness
Cooking
Gardening
Reading
Learning
Digital marketing

XING Mitglieder mit ähnlichen Profilangaben

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Nicole Ziehl

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Falk Richter

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Agnes Hysa

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Benjamin Velten

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Kaiserslautern

Daniel Mehlhart

Team Lead Customer Service

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Mick Hwang

---

Zhongshan

Erwin Dirscherl

Head of Customer Service Germany and Switzerland

Kranzberg

Kristine Sajzewa

Leiterin Customer Service

Montabaur

Andreas Dettenbach

Manager of Customer Service CE/MEA

Göttingen

Sora Aoi

Head of Customer Service

Phnom Penh, Phnom Penh, Cambodia

Christian Hackl

Head of Customer Service

Fulda

Björn Meurer

Chefredakteur

Schmitten

Jürgen Wittich

Head of Customer Service

Kassel

Sven Peters

Head of Customer Service

Berlin

Marco Fridrich

Head of Customer Service / Geschäftsfeldleitung Kundenservice

Bruck an der Mur

Angela Thieme

Kundenfokussierte Managerin Customer Service Export

Elmshorn

Peter Prinz

Head of Support

Wien

Wolfgang Krickl

Head of Quotation Management DACH

Zürich

21 Mio. XING Mitglieder, von A bis Z

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