Ana Maria Tantareanu
Angestellt, Service Success Manager, SoftwareOne
Bucharest, Rumänien
Werdegang
Berufserfahrung von Ana Maria Tantareanu
Bis heute 3 Jahre und 9 Monate, seit Okt. 2020
Service Success Manager
SoftwareOne
Bis heute 6 Jahre und 4 Monate, seit März 2018
Fast Track Manager
Microsoft Romania
My specific responsibilities: * Lead a set of Office 365 customers and partners through the Onboarding technical process. * Plan, manage and execute a complete Onboarding experience for Cloud customers * Maintain strong working knowledge of the service, take ownership for service improvement
Bis heute 6 Jahre und 11 Monate, seit Aug. 2017
Sales And Marketing Readiness Manager
Microsoft Romania
Bis heute 7 Jahre und 11 Monate, seit Aug. 2016
Technical Readiness Manager
Microsoft Romania
My role is responsible for planning the Readiness training deliveries while engaging with the stakeholders for advising, guiding, creating and detecting new business needs for new curricula of trainings. Other responsibilities: Stakeholder Engagement & Planning the fiscal year deliveries. Coordinating with Delivery Program Managers, RPMs and Business Owners. Creating a strong and trustful relationship between the business and the Readiness team
10 Monate, Nov. 2015 - Aug. 2016
Delivery Program Manager
Microsoft Romania
I am responsible for executing and scheduling training deliveries while engaging in the logistics using internal tools and processes, as well as expense report review, stakeholder engagement and support and creation of purchase orders as needed.
1 Jahr und 6 Monate, Juni 2014 - Nov. 2015
Training Delivery Coordinator
Microsoft Romania
My role is responsible for managing training delivery coordination and logistics that include scheduling training classes using internal tools and process, as well as expense report review, stakeholder engagement and support and creation of purchase orders as needed.
7 Monate, Dez. 2013 - Juni 2014
Back End User Verification Auditor for Germany
HP Romania
The BE EUV Analyst supports the HP Audit team, Channel Business Management team and Brand Protection team by analyzing data from the area of post sales, taking necessary actions, as per the timelines mentioned in the BE EUV Process; This inludes: Reviewing cases of suspected fraud detected internally or systematically, communicating with the German Partners to request relevant data and documents. E.g. invoices/proof of delivery, validating documents against HP sales data, contracts and serial numbers.
6 Monate, Juli 2013 - Dez. 2013
Enterprise Group Specialist for Germany
HP Romania
As an EG Specialist the main responsibility was to help implement the changes in the existing process, to guide new colleagues understand the EG process, to participate to all EG Forum meetings and calls and to maintain a good relationship with the German HP resellers and the sales support teams. I also tested new ways of profiling the end customers (Siebel CRM vs. SFDC)
1 Jahr und 9 Monate, Nov. 2011 - Juli 2013
Smart Quote Specialist for Germany
HP Romania
As a Smart Quote specialist, the main responsibility was to process the price inquiries which came from the German HP Partners thru the Smart Quote tool. By profiling the end customer, analyzing the price level, verifying all the products, configurations and quantities I sent out the HP price offer to the partner.
Ausbildung von Ana Maria Tantareanu
2 Jahre und 8 Monate, Okt. 2007 - Mai 2010
Visual arts
National University Of Fine Arts Bucharest
Photography, Video Art and computerized image editing
Sprachen
Englisch
Fließend
Deutsch
Gut
Spanisch
Fließend
Portugiesisch
Grundlagen
Rumänisch
Muttersprache