Alina Drobyshevskaia
Angestellt, IT Service Improvement & Feedback Coordinator, Uniper
Düsseldorf, Deutschland
Über mich
Being a multitasker with adept technological ability and creativity that inspires me to put forward ideas and solutions to arising problems, I continuously improve processes in line with company's strategic objectives, identify gaps, deliver solutions and collaborate cross functionally within Uniper. In particular, I ensure appropriate performance of projects, steer Stakeholders and Service Owners, foster automation and digitalization, develop and establish KPIs to drive improvements, actively reporting & monitoring project progress and its process.
Werdegang
Berufserfahrung von Alina Drobyshevskaia
To continuously improve services and processes in line with company's strategic objectives, identify service gaps and provide customer support, I collaborate cross functionally. In particular, I am steering Service Owners, fostering automation and digitalization, develop and establish KPIs to drive improvements, develop and implement a branding & promotion strategy, actively reporting & steering service gaps, ensure appropriate performance & support and communicate upcoming service changes.
- Development of holistic communication strategy and roadmap within Uniper IT - Workshops facilitation to educate employees on how to optimize their workflow by using the latest IT tools - Ensuring sustainable relationships with business IT and external stakeholders - Responsible for corporate communications - Generating a compelling and well-written texts into Uniper press releases, websites, and blogs - Converting complex technical information into concise and structured texts
-Establishing B2B relations to negotiate commercial agreements, market risks and build brand awareness - Providing marketing solutions reflecting the needs of international markets - Reporting project status to facilitating meetings with management and presenting data - Leading relationships with stakeholders and media to develop marketing & communication materials - Supporting client relationship to communicate latest brand updates and developments
-Collaboration with external stakeholders to define the Digitization roadmap, in order to enable more efficiency in repetitive and administrative tasks, by using digital solutions such as Robots & AI tools - Design and manage robust, lean & efficient data flows using Big Data Data Integration Software - Building relationships with international stakeholders - Analysing media channels to investigate consumer behaviour and adjust existing communication strategy - Media Dashboard creation & its glossary
1 Jahr und 1 Monat, März 2018 - März 2019
Project Management Officer
United Nations
- Steering the roadmap of the UNFCCC business strategy - Management of carbon footprint reduction projects and development of carbon footprint calculator - Delivered a series of activities to support outreach to key actors on the road to and during COP24 in Katowice - Stakeholder management to raise awareness and effect climate action and a change in behavior by socializing the issues concerned - Data collection, analysis to track KPIs and optimize existing UNFCCC strategies - Supervision of News production
Sprachen
Russisch
Muttersprache
Englisch
Fließend
Deutsch
Gut