Alina-Mihaela Manole

- Managing Books product line - Preparation and execution of marketing plan and strategy for the product line in lined with company's strategy (pricing, sales, costs, profit) in order to expend customer base. - Books Retail channel: develop and optimize process; meet and negotiate contracts with partners, maintain relationship with retailers over time. Analyze results and follow up on them. - Involved in preparation and execution of monthly close, quarterly Latest Estimate and annual Budget on GB

Orange has set up a Central Customer Data Mart which holds a 10% sample of the local DWH for its major member countries.This is to serve Group CRM functions with group-wide and cross-country reporting, analysis and needs-based customer segmentation. My role is: managing UK relationships with regards to data procurement and data quality, responsible for monthly validation of UK and supporting colleagues on other countries, facing IT regarding Business Requirements for Datamart releases and IT Operations re

Manage, administrate and keep updated WEB offers, WEB shop and E-retention offers for Orange Switzerland. Maintain handset replacement, cross and up selling offers on the web channel, monitor fraudsters on e-shop and trigger activation and sending of valid orders, update Web channel and e-shop catalogues in SAP, produce ad-hoc reporting and queries on various get / keep and increase campaigns, campaign reference data administration - pre-filling of campaign briefs.

Back office activities for Orange Switzerland.

Ensuring customers overall satisfaction regarding Orange services, providing them an efficient, professional, constant high quality and pro-active phone assistance.

Importer and seller of professional tools for auto services Responsibilities: personalized offers for different clients, dealing with the stocks and the commands, developing the clients’ portfolio, translating manuals for different tools.