Alicem Bülbül

Gesellschafter, Founder & CTO, Digital Zolutions GmbH

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Salesforce
PHP
full-stack
SQL
Laravel
Python
JavaScript
Data Analysis
Adobe Photoshop CS6
Docker
AWS
InDesign
Linux Server
Tensorflow
microtech büro+
Frontend
Excel
ERP
Customer Retention
Process Optimization
Process Analysis
Business Process Development
Supply chain management
Natterbox
Wave Analytics
APEX
Salesforce Marketing Cloud
Node.js
nginx
Drupal
Customer Relationship Management

Werdegang

Berufserfahrung von Alicem Bülbül

  • Bis heute 4 Jahre und 6 Monate, seit Jan. 2020

    Founder & CTO

    Digital Zolutions GmbH

    IT und Strategie Dienstleister für Digitale Transformation und CRM

  • Bis heute 5 Jahre und 8 Monate, seit Nov. 2018

    Salesforce Consultant

    Salesforce Beratung Bülbül

    Location Based Services, Berlin Financial Services Startup, Berlin Digital Media Agency, Berlin Freight Services Startup, Berlin Dental Health Startup, Berlin

  • 8 Monate, Mai 2018 - Dez. 2018

    Salesforce Administrator

    DrSmile

    Project management User trainings for shop staff (Doctors and assistants) for new locations or features Tech support Setup and maintenance of the tool ecosystem as well as AWS CD/CI with sfdx Automated test environment setup with Provar in Lightning

  • 1 Jahr und 4 Monate, Feb. 2017 - Mai 2018

    Salesforce Administrator

    Move24 Group GmbH

    Project management including user trainings Automations Sales, Service & Marketing Cloud Integrations including Natterbox, Conga, SMS Magic & S-Docs CRM including Pardot, customer journey planning, Marketing Cloud Roadmaps & sprint planning with higher management Data analysis with internal database, reports & Geckoboard Custom components for the website updating & creating records using Laravel & SOAP Maintenance and development of new features for internal lead automation system

  • 1 Jahr, März 2016 - Feb. 2017

    Operations Manager

    Move24 Group GmbH

    > Purchase execution and optimisation > Contract negotiations with suppliers and partners > Supply Chain Management > Data visualisation > Salesforce.com Administration > Computer telephony integration > Process development, optimisation and visualisation > Assistance in strategic project planing and documentation > Guidance for customer queries and individual solutions > Development of cross department communication structures > Tech support > KPI definition for customer service

  • 4 Monate, Dez. 2015 - März 2016

    Customer Service Manager

    Movago GmbH

    Process optimisation & monitoring of back office case management Employee onboardings Reporting & Dashboards in Salesforce Quality Management

  • 4 Jahre und 3 Monate, Aug. 2011 - Okt. 2015

    Verkäufer

    Pro Music Factory UG

    - Responsible for the stringed instruments section - Purchase and inventory management and analysis - Structural setup of the ERP system - Supply chain management - Acquisition of new distributors for optimal margins

  • 2010 - 2010

    Chemikant

    Otto Cosmetic GmbH

    Praktikum im Rahmen einer berufsvorbereitenden Bildungsmaßnahme

  • 2010 - 2010

    Industriemechaniker

    Keller, Ihne und Tesch KG

    Praktikum im Rahmen einer berufsvorbereitenden Bildungsmaßnahme

  • 2009 - 2009

    Ingenieur

    Ingenieurbüro für techn. Gebäudeausrüstung ITG GmbH

    Schulisches Praktikum

Ausbildung von Alicem Bülbül

  • 2 Jahre und 1 Monat, Aug. 2011 - Aug. 2013

    Verkäufer

    Pro Music Factory UG

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Türkisch

    Muttersprache

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