Ali Barakat

Berufserfahrung von Ali Barakat

• Bis heute 6 Jahre und 2 Monate, seit Mai 2018

  IT Consultant

  Capital Banking Solutions

  • Install, maintain and troubleshoot Operating Systems (Red Hat, Ubuntu, Windows Server 2008/2012/2016). • Perform administrative duties for clients’ infrastructure, such as server deployment, and physical/virtual server configuration. • Maintain server’s integrity and security by updating/patching systems and software. • Manage and monitor installed systems and infrastructure.

• 2 Jahre und 1 Monat, Mai 2016 - Mai 2018

  Technical Support Engineer

  American University of Beirut

  • Install, configure, maintain, and troubleshoot end user workstation hardware, software, and peripheral devices (Windows & macOS) • Administer and maintain Help Desk ticketing tool to respond to incidents. and document resolution in agreed upon SLA (service level agreement). • Manage Active Directory services and Mail servers (Office 365). • Perform network configuration and troubleshooting.