Alexander Höfling
Angestellt, Senior Manager – GLOBAL Bug Diagnostics & Escalation Team, ORACLE Deutschland B.V. & Co. KG
Munich, Deutschland
Werdegang
Berufserfahrung von Alexander Höfling
Bis heute 12 Jahre und 8 Monate, seit Nov. 2011
Senior Manager – GLOBAL Bug Diagnostics & Escalation Team
ORACLE Deutschland B.V. & Co. KG
Software Support Delivery - Fusion Middleware Integration Products/SOA Managing global team across 4 regions with technical product experts located in Europe, Americas, Australia, and India. Interface between Product Development and Software Support. Engaged in error correction, fix delivery (patching), product enhancement, and coordination of solution partners. Experience in project and change management.
6 Jahre und 2 Monate, Okt. 2005 - Nov. 2011
Technical Manager – EMEA BDE Middleware
ORACLE Deutschland B.V. & Co. KG
Technical Management of regional team responsible for Fusion Middleware SOA / Application Server / JavaTech Support Delivery.
8 Jahre und 6 Monate, Mai 1997 - Okt. 2005
Senior Principal Technical Specialist
Oracle Deutschland GmbH
Oracle Internet Products Support / EMEA BDE Internet Products First and second level Product Support for Oracle Internet Products, Networks, Web-/ and Application Server Installations, troubleshooting, tuning, documentation, workshops, on-site visits Product defect diagnostics and fix backporting Member of Oracle Security Team
2 Jahre und 9 Monate, Sep. 1994 - Mai 1997
UNIX Systems Analyst/Senior Programmer
Krones - USA, Milwaukee, WI
SUN-Certified SOLARIS System Administrator. System administration and software management /development. CAD system administration and support. Implementation and maintenance of Company Inter- /Intranet.
1990 - 1995
Working Student
ADAC e.V.
Part time job during University Data illustration, publications, and layouts for different projects
1992 - 1993
Working Student
DASA (German Aerospace) Research Laboratories
Part time job during University Measurement activities, different projects of material experiments, test report generation
Ausbildung von Alexander Höfling
1990 - 1994
Technical Engineering (Diplom-Ingenieur Maschinenbau)
Technical University Munich
Specialization in Aeronautics/Aerospace Research
1979 - 1988
Gymnasium Neutraubling
Sprachen
Deutsch
-
Englisch
-