Aida Benelli

Angestellt, Customer Service Representative, Teleperformance

Stuttgart, Deutschland

Fähigkeiten und Kenntnisse

Kundenservice
Kundenbindung
Multilingualism
Customer orientation
Sales
Telephone Consultation
Order Management
Kommunikationsfähigkeit
Kreativität
Teamfähigkeit
Projektmanagement
MS Office
Multitasking
Administrative Support
Kundenbetreuung
Vertrieb
Verkauf

Werdegang

Berufserfahrung von Aida Benelli

  • Bis heute 4 Jahre und 5 Monate, seit Feb. 2020

    Customer Service Representative

    Teleperformance

    Advising clients on various issues using email/voice support; Outbound calls to clarify information or provide feedback to clients/partners; Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation; Solving complex issues, claims, helping the client in solving a critical situation; Correct entry of information received from the client into the database.

  • 2 Jahre und 2 Monate, Nov. 2017 - Dez. 2019

    Individual Care Worker

    Smalininkai Seniors' House

    Supporting people with social and physical activities, booking and going with people to appointments, helping with personal care such as support with showering and dressing, supporting people with eating and drinking.

  • 1 Jahr und 11 Monate, Mai 2013 - März 2015

    Logistics Manager

    UAB, OVD

    Organising the storage and distribution of goods, ensuring that the right products are delivered to the right location on time and at a good cost, transportation, stock control, warehousing and monitoring the flow of goods.

  • 4 Jahre und 3 Monate, Okt. 2007 - Dez. 2011

    Administration Officer

    UAB, Baltic Americn Clinic

    Assistance to doctors, nurses and other healthcare professionals to identify their issues and needs, responding to questions from doctors, nurses, and patients in a timely manner, ensuring patient medical records are kept up to date, administrative tasks.

  • 4 Monate, Sep. 2003 - Dez. 2003

    Administration Officer

    UAB, Tedra Trading & Partners

    Administrative support, inventory management, organizing company records, roster scheduling, budget and office reporting, invoicing and customer service.

Ausbildung von Aida Benelli

  • 3 Jahre und 10 Monate, Sep. 2003 - Juni 2007

    Business Management, Organization Management

    Vilnius University International Business School

    Strategic Management, International Economics, International Business, Business English, Basics of Marketing, Statistic Analysis of Data, Foreign Language (Spanish), Business Ethics, Statistics, International Commercial Law

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Spanisch

    Fließend

  • Italienisch

    Gut

  • Lithuanian Native

    -

Interessen

Travel
Sports
Music
Languages

21 Mio. XING Mitglieder, von A bis Z