Aida Benelli
Angestellt, Customer Service Representative, Teleperformance
Stuttgart, Deutschland
Werdegang
Berufserfahrung von Aida Benelli
Bis heute 4 Jahre und 5 Monate, seit Feb. 2020
Customer Service Representative
Teleperformance
Advising clients on various issues using email/voice support; Outbound calls to clarify information or provide feedback to clients/partners; Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation; Solving complex issues, claims, helping the client in solving a critical situation; Correct entry of information received from the client into the database.
2 Jahre und 2 Monate, Nov. 2017 - Dez. 2019
Individual Care Worker
Smalininkai Seniors' House
Supporting people with social and physical activities, booking and going with people to appointments, helping with personal care such as support with showering and dressing, supporting people with eating and drinking.
1 Jahr und 11 Monate, Mai 2013 - März 2015
Logistics Manager
UAB, OVD
Organising the storage and distribution of goods, ensuring that the right products are delivered to the right location on time and at a good cost, transportation, stock control, warehousing and monitoring the flow of goods.
4 Jahre und 3 Monate, Okt. 2007 - Dez. 2011
Administration Officer
UAB, Baltic Americn Clinic
Assistance to doctors, nurses and other healthcare professionals to identify their issues and needs, responding to questions from doctors, nurses, and patients in a timely manner, ensuring patient medical records are kept up to date, administrative tasks.
4 Monate, Sep. 2003 - Dez. 2003
Administration Officer
UAB, Tedra Trading & Partners
Administrative support, inventory management, organizing company records, roster scheduling, budget and office reporting, invoicing and customer service.
Ausbildung von Aida Benelli
3 Jahre und 10 Monate, Sep. 2003 - Juni 2007
Business Management, Organization Management
Vilnius University International Business School
Strategic Management, International Economics, International Business, Business English, Basics of Marketing, Statistic Analysis of Data, Foreign Language (Spanish), Business Ethics, Statistics, International Commercial Law
Sprachen
Englisch
Fließend
Deutsch
Gut
Spanisch
Fließend
Italienisch
Gut
Lithuanian Native
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