Ahu Ergener

- Executive and non-executive recruitment - Search and selection communication - HR outsourcing - Leadership and performance consulting - Organisational change and development projects - Training needs' analysis and tailormade training and development programs in FMCG, Marketing Advertising, Textile, Logistics, Retail and Consumer Goods sectors.

* Identifying, attracting and recruiting the best executive talent on behalf of the client-partners. * Offering several training programs to the employees of our customers according to their needs. * Giving consultancy services to strengthen the organisational structure of the companies.

• Supported the management information and decision making processes by providing detailed monthly revenue reports on sales route base and various ad hoc analysis. • Was the responsible person for building the annual activity based cost model of DHL TR. Supporting DHL margin and cost management and price policy by providing detailed cost figures and various margin data of DHL TR, which are gained from activity based cost model. • Took active role in the budgeting and forecasting processes by assisting

• Identified areas for improvements in all services related areas, and developed short, medium and long-term performance improvement recommendations for Area Directors, Station Managers and Department Managers. • Worked with European and American management teams, on performance improvement projects. Successfully increased next day delivery performance to Germany, by %10 for documents and %13 for packages. • Analyzed, reported and followed up on all operational performance related data, including air trans