Ahmed Saif Muntaseer
Angestellt, Security Solutions Consultant, Alfa Connections Pte Ltd.
Dhaka, Bangladesch
Über mich
An experienced Cloud Solution Architect who was working at Microsoft Shanghai Technical Support Team by providing high-quality technical support to the Microsoft 365 global Premier customers by applying advanced troubleshooting skills to handle critical issues, and delivers high quality service through timely response, resolution, collaboration and execution. Key Technical Expertise: Microsoft Enterprise Mobility + Security, Modern Workplace, Microsoft Purview, Microsoft Entra, Information protection, Data Loss Prevention (DLP), Intune/Endpoint Manager, AzureAD, Azure Security, Exchange Online, Hybrid Exchange, Windows Server, Teams, SPO, Cloud App Security, CAP, PAM, PIM, Defender for Endpoint, CASB, Cyber Security, Microsoft Cloud Adoption Framework, Endpoint Security (Defender, With Secure, TrendMicro), Cyber Security Risk Assessment (CSRA), VAPT scoping and planning. Next career aspirations are: - Microsoft 365 Consultant - Security Consultant - Sr. Customer Engineer
Werdegang
Berufserfahrung von Ahmed Saif Muntaseer
Bis heute 1 Jahr und 6 Monate, seit Jan. 2023
Security Solutions Consultant
Alfa Connections Pte Ltd.
+ Provide advisory guidance to the customer on improvements to existing security systems through Microsoft technology, educating customers on how Microsoft security features like DLP, MIP, AIP, RMS, CAS, CASB, MDM, etc. could improve the efficiency and effectiveness of organizational security posture. + Design and implementing, security protocols, policies, plans, and systems to cover all possible security threats + Prepare and deliver advice on how to conduct Data Protection Impact Assessment.
1 Jahr, Jan. 2022 - Dez. 2022
Strategic Manager | Microsoft & Cyber Security
Contessa Solutions and Consultants Ltd
+ Maintain, drive, supervise and implement robust technical standards, systems, and processes for Microsoft Solutions. + Provide direction and support to ensure compliance with relevant legislative specifications and standards. + Research and design effective end to end solutions on System Security, Exchange hybrid, Microsoft Intune, SCCM, AD, Windows Server, Exchange Sever, Microsoft Azure and so on. + Work closely with the service delivery and support team to advise on the development of the solutions.
2 Jahre und 5 Monate, Sep. 2019 - Jan. 2022
Technical Lead | Microsoft 365
Wicresoft
+ Working at Microsoft Shanghai support team and provide technical support to Microsoft 365 premier customers of APGC region. + Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues regarding Microsoft Enterprise Mobility + Security, Security & Compliance, Intune/Endpoint Manager, AzureAD, Exchange Online, DLP, MIP, CAS, CAP, PAM, PIM & MDE. + Leading Microsoft O365 Premier support team and guiding them on escalations.
3 Jahre und 8 Monate, Jan. 2016 - Aug. 2019
System Engineer
NovoCom Limited
+ Troubleshoot on all kinds of Microsoft O365 and Advance Threat Policy (ATP), Email DLP, Audit, and Inplace-Archive related issues. + Provide technical supports for customers regarding installation, repair, maintenance and integration of new and existing service. + Data Center outage investigation, problems repair and fault isolation support for entire network operations. + Working on Network operation tools (NMS/EMS) for monitoring, inspection, and fault diagnostics on the live network.
Sprachen
Englisch
Fließend